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Successful Delegation!

By John Nieuwenburg

Successful Delegation: Using the Power of Other People’s Help “The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.” –Theodore Roosevelt “Never tell people how to do things. Tell them what to do…

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Key Concepts: How to make work-life balance work

By John Nieuwenburg

Nigel Marsh is the author of “Fat, Forty and Fired” and “Overworked and Underlaid.” Work-life balance, says Nigel Marsh, is too important to be left in the hands of your employer. Marsh lays out an ideal day balanced between family time, personal time and productivity — and offers some stirring encouragement to make it happen.…

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25 Ways To Say Thanks To Your Clients!

By John Nieuwenburg

A fun presentation that may inspire you to thank a client today!  

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Key Concepts: The Five Dysfunctions of a Team

By John Nieuwenburg

By Patrick Lencioni The Five Dysfunctions of a Team is a riveting read on why teams fail. Lencioni’s art of storytelling brings characters to life to induce changes in the behaviour of his readers. His new book is no exception. Kathryn Petersen, an old-school manager retires from a traditional manufacturing company and takes on the mantle…

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Key Concepts: The Dip

By John Nieuwenburg

By Seth Godin The old saying is wrong—winners do quit, and quitters do win. Every new project (or job, or hobby, or company) starts out exciting and fun. Then it gets harder and less fun, until it hits a low point—really hard, and not much fun at all.And then you find yourself asking if the…

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Key Concepts: Zag

By John Nieuwenburg

By Marty Neumeier How can brands harness the power of differentiation? The author, Marty Neumeier argues that in an extremely cluttered marketplace, traditional differentiation is no longer enough—today companies need “radical differentiation” to create lasting value for their shareholders and customers. In an entertaining 3-hour read you’ll learn: – why me-too brands are doomed to…

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Key Concepts: First Break All the Rules

By John Nieuwenburg

By Marcus Buckingham and Curt Coffman The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held…

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Key Concepts: The Ultimate Question

By John Nieuwenburg

There are many good books on the importance of building customer loyalty.  What makes this book different is that is converts the soft, qualitative “feel good” side of loyalty into a quantitative methodology that any numbers jockey can appreciate. Most of us recognize that it makes good business sense to treat customers the right way. …

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Key Concepts: Crucial Conversations: Tools for Talking When Stakes are High

By John Nieuwenburg

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need…

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